Adhering to rules and regulations is paramount when using the efficient, reliable, and convenient Metro service, to avoid penalties

19 Feb 2024

News
Adhering to rules and regulations is paramount when using the efficient, reliable, and convenient Metro service, to avoid penalties

The Metro provides a quick, easy, and safe way to get across Dubai's busy areas due to the improved connections. Its significance is immeasurable since it provides daily services to millions of inhabitants and visitors. Following the guidelines is essential when utilising the Metro to stay out of trouble. Enforcing the rules helps to keep everyone safe and keeps the system functioning well. There might be consequences for breaking the rules such as those about smoking, littering, and ticket validity.

 

List of fines that could be imposed:

  • Using any instrument or security measure when it's not required, such as emergency exits - AED 2,000
  • Destroying, breaking, or damaging seats or other equipment on public transportation or in public places - AED 2,000
  • Misusing emergency buttons - AED 2,000
  • Bringing dangerous objects into public transportation, public buildings, or public services, such as firearms, sharp objects, or combustible materials - AED 1,000
  • parking automobiles for longer than is permissible in zones reserved for metro users - AED 100 per day and up to AED 1,000
  • Bringing alcoholic drinks into public spaces, transportation, and services - AED 500
  • Utilising a fake card - AED 500
  • sleeping somewhere it's not permitted to do so, including passenger shelters  - AED 300
  • causing any hindrances or distractions to the public transport driver when they are driving - AED 200
  • Not following the guidance provided by inspectors or authorised authority workers, or interfering with their ability to do their jobs - AED 200
  • Using applicable transportation services and public transportation, as well as entering and leaving fare zones without paying the specific fare - AED 200
  • using public transport, facilities, and services in violation of the directives from the relevant authorities that are shown on signs - AED 200
  • Any behaviour that might jeopardise the hygiene of public transportation, facilities, or services, such as trash or spitting - AED 200
  • Failing to provide the NOL card when requested - AED 200
  • using a card that is designated for another person - AED 200
  • Using a card that has expired -  AED 200
  • Making use of an invalid card - AED 200
  • Selling Nol cards without the authority's prior consent - AED 200
  • Smoking inside public spaces, facilities, and transportation - AED 200
  • Selling or promoting goods and commodities in any way inside public transport, or public facilities - AED 200
  • Causing any disruption or annoyance to those who utilise public transit, facilities, or services - AED 100
  • Occupying or accessing spaces reserved for particular classifications - AED 100
  • Consuming food and beverages in locations where it is forbidden - AED 100
  • Entry into restricted areas inside public transport, and public facilities in violation of posted warning signs and boards - AED 100
  • Sitting or standing in non-passenger zones of public transportation and establishments - Dh100
  • Placing feet on chairs - AED 100
  • bringing animals onto public property and using public transit, amenities, and services (except for guiding dogs for the blind) - AED 100
  • Misusing lifts or escalators - AED 100
  • Entering public transport, buildings, and services by climbing or leaping - AED 100
  • Accessing or trying to exit public transport while it is travelling between stations and stops or opening the doors - AED 100
  • carrying or making use of objects or machinery that might annoy or jeopardise the safety of others utilising public transportation, facilities, or services – AED 100
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