Emirates has introduced a range of cutting-edge services and products for People of Determination

At the 6th AccessAbilities Expo in the Dubai World Trade Centre, Emirates unveiled a range of cutting-edge services and products for People of Determination as part of its "Fly Better" pledge. 

New Emirates accessibility services showcased at AccessAbilities Expo 2024 include:

 Emirates to be launched on the Be My Eyes app

Emirates will become the first airline globally to introduce the Be My Eyes app for the blind and low-vision communities. Consumers may use the Be My Eyes app on their smartphones to get free help by choosing Emirates from the list of company profiles. They can then use the app to make a live video call to the Emirates Call Centre. An Emirates representative advises the client on the following steps or which way to follow. 

Emirates’ Sensory Guide for Neurodivergent travellers

An infographic serving as a new sensory guide has been released by Emirates for Emirates Terminal 3 at Dubai International Airport (DXB). Customers are informed via the sensory guide, an instructional and instructive tool, about the possible intensity level of sensory stimuli including sound, light, smell, and touch, as well as the existence of startling sounds or flashing lights at particular spots across the airport. On the Emirates.com website dedicated to accessible travel, you may access the Emirates Sensory Guide.

Emirates’ Accessible Chauffeur Drive Service

The inaugural Emirates-branded wheelchair-accessible car was displayed to the participants by Emirates. The Mercedes V250 van that serves as the chauffeur drive has a ramp and an electronic wheelchair lift. A wheelchair may be securely raised and its rider seamlessly transferred into the vehicle with the help of this motorised gadget that extends and lowers to ground level. Once inside, the customer—who could have serious mobility issues—is secured by the extra safety constraints.